Grounding Official
300 Bewertungen
4.14/5.00
Lahaina Girl
vor 6 Monaten
"DONâT BUY!!! GROUND IN NATURE"
I purchased this thinking I needed extra help healing after my hometown burnt to the ground. I never received the the package due to the influx of packages and parcels that over took our small post office in Lahaina, Maui. The number of displaced persons mail was too much for our side of the island. It got lost internally like inside the bldg. I went to retrieve it multiple of times and each time it was nowhere to be found. Finally on the 4th try they said it got returned⊠bummer but ok I said at least I can get a refund. Now the company is saying it sat to too long Iâm out of my refund and basically itâs like my fault!!!
ALL OF THIS WAS OUT OF MY HANDS!!!
Iâm still unemployed and I cannot believe they are so heartless to not refund me when the post office returned it to them.
HEARTLESS
HEARTLESS
HEARTLESS
Antwort des Inhabers
Dear Shantelle We truly understand your frustration and the difficulties you've faced with the delivery of your order. We deeply regret the inconvenience caused by these circumstances. After thorough investigation, we have found that your order was indeed returned to us due to the delivery issues you mentioned. Our shipping team informed us that the package was destroyed on October 22 because it was unclaimed for an extended period. We genuinely sympathize with your situation and understand that this was beyond your control. Please accept our sincere apologies for any previous miscommunication. We take our customers' concerns seriously and have already processed a refund for your order. This should reflect in your account shortly. We genuinely wish you the very best, especially during these challenging times. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us. Thank you for your understanding. Best regards, Grounding Official
S silverberg
vor 6 Monaten
"I LOVE-LOVE MY GROU DING SHEETS."
I LOVE-LOVE MY GROU DING SHEETS.
I just wish I knew about them sooner, like 20 years ago.
I have been having lots of pain in my hip that long. Also, migraines love me.
And hot flashes and night sweats been my closest friends.
After only TWO WEEKS of grounding this magic happened:
Completely, NO pain in my hip. No migraine. The hot flashes are almost gone,, Short in duration. And the night sweats are almost gone too.
I visit the bathroom ones or none at night. I used to go 4-5 times a night.
I still wake up but go right back to sleep.
All this is HIGE SUCCESS for me.
I recommend earthing and grounding products to anyone.
Thank you for the great products and the great customer service.
Dyrine SC was most helpful.
Thank you.
Antwort des Inhabers
Dear Valued Customer, We are delighted to hear about your positive experience with our grounding sheets and products! Thank you so much for sharing your incredible journey with us. It's truly heartwarming to learn that after just two weeks of using our grounding sheets, you've experienced such significant improvements in your well-being. Relief from hip pain, fewer migraines, reduced hot flashes, and improved sleep quality are remarkable outcomes. We appreciate your kind words about our products and customer service. It's our mission to provide effective, high-quality grounding solutions and excellent support to our customers. Dyrine and our entire team are grateful for your recommendation and are here to assist you whenever you need us. We're honored to be a part of your wellness journey. If you have any more stories to share or questions in the future, please don't hesitate to reach out. Wishing you continued health and well-being. Best regards, Grounding Official
Darlene Moak
vor 6 Monaten
"My grounding haft sheet is great"
My grounding haft sheet is great. I love it well worth the money and the three weeks I waited for it to come in! Sleep like a baby as they say!
Antwort des Inhabers
Dear Darlene, Thank you for sharing your positive experience with our grounding half sheet! We're thrilled to hear that it's been well worth the wait and investment. It's wonderful to know that the sheet has improved your sleep quality, allowing you to rest peacefully, just like a baby. Quality sleep is essential for overall well-being, and we're delighted that our product has made a positive difference for you. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us. Wishing you continued comfort and rejuvenating sleep! Best regards, Grounding Official
TanTan
vor 6 Monaten
"What a wonderful product!"
I discovered after making my purchase, that for health reasons, I would be unable to use the sheets, so I had to contact Grounding and cancel my order. They were so understanding and immediately refunded my account.
I am devoted to grounding and was so excited about the sheets. I was also elated that there is a company that offers such a product. I will purchase from Grounding in the future, whenever I need a perfect gift.
Antwort des Inhabers
Dear Tan, Thank you for sharing your experience with us, even though you had to cancel your order due to health reasons. We're sorry to hear that you couldn't use the sheets at this time, but we're delighted to know that our customer service team was understanding and promptly refunded your account. Your enthusiasm for grounding is wonderful to hear, and we truly appreciate your support. Whenever you're ready to explore grounding products again or if you're looking for a perfect gift, please don't hesitate to reach out to us. We'll be here to assist you. If you ever have any questions or need assistance in the future, please feel free to contact us. We're here to help. Wishing you good health and well-being! Best regards, Grounding Official
Eileen Elliott
vor 6 Monaten
"Excellent customer service"
I have not received my sheet yet but so impressed by the excellent customer service I could not wait to give a review. Due to a copy and paste that did not fit into the address boxes, (my fault) my shipping address was totally wrong! It came out as my apartment number was the house number. But the team of Franco, Laurice and Joseph were very quick to get back to me and correct the mistake I made. In this day and age of poor customer service it was VERY impressive to see such efficiency and quick response!!!
Antwort des Inhabers
Dear Eileen, Thank you so much for taking the time to share your experience with our customer service team, even before receiving your sheet. We're genuinely sorry for the initial address issue, but we're thrilled to hear that Franco, Laurice, and Joseph were quick to assist and efficiently corrected the mistake. Providing excellent customer service is a top priority for us, and your kind words reinforce our commitment to delivering exceptional support to our customers. We hope your sheet arrives soon, and we believe you'll enjoy the benefits of grounding. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help. Wishing you a wonderful grounding experience and good health! Best regards, Grounding Official
Elizabeth Nosser
vor 6 Monaten
"Life changer for me"
Iâve been using the grounding sheet and pillowcase for a few nights and Iâm blown away . As someone who has a very physical job and wakes up so stiff and in pain , this is a life changer . After the 1st night , I was floored , I immediately texted my best friend about it ( she knows the pain I complain about) and I told her Iâm so much less stiff and hardly any pain !
Iâve spent several more nights and it just gets better and better . If you have doubts , just try it , you will not regret it
Antwort des Inhabers
Dear Elizabeth, Thank you for taking the time to share your positive experience with our grounding sheet and pillowcase. We are thrilled to hear that you have found relief from stiffness and pain after just a few nights of use. Your feedback is valuable to us, and we are delighted that our products have made such a positive impact on your well-being. If you ever have more to share or any questions, please do not hesitate to reach out. We are here to assist you with any further information or assistance you may need. Best regards, Grounding Official
Kris
vor 6 Monaten
"I reached out to Grounding OfficialâŠ"
I reached out to Grounding Official with a question about improper fitted sheet size this was completely my mistake...... I had purchased the wrong size * if you have an adjustable split king get the twin xl not the standard twin. It will be a tad small - will still fit just needs the corner clips to help hold it in place
I wanted to make sure before i did anything i would not damage the sheets in any way. They responded within 24 hours. Some of the best customer service I have experienced in a long time so a big shout out to both Laurice and Joseph! Thank you guys for all the help.
Antwort des Inhabers
Dear Kris, We sincerely appreciate you taking the time to reach out to us with your question regarding the fitted sheet size. Your satisfaction is important to us, and we're here to assist in any way we can. We're glad to hear that our team members, Laurice and Joseph, were able to provide you with the support and information you needed. We pride ourselves on delivering exceptional customer service, and your feedback reaffirms our commitment to this standard. Should you ever have more questions or require further assistance in the future, please feel free to reach out. We're here to ensure your experience with our products is as smooth and enjoyable as possible. Best regards, Grounding Official
Diane E Laiuvara
vor 6 Monaten
"Great Customer Service"
The Grounding Sheets are wonderful, but what makes the company Great is their Fast and considerant customer service.
Antwort des Inhabers
Dear Diane, Thank you for your kind words and positive feedback regarding our Grounding Sheets and customer service. We greatly appreciate your support and are delighted to hear that you've had a wonderful experience with us. Providing excellent customer service is one of our top priorities, and we're always here to assist you with any questions or concerns. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We value your satisfaction as our customer, and we look forward to continuing to serve you in the future. Best regards, Grounding Official
Ryan Shadel
vor 6 Monaten
"Stomach inflammation"
I have severe inflammation in my stomach from autoimmune disease damage. I ground outside and it helped my stomach inflammation a lot, but now that it is winter I bought the grounding sheets in hopes the it would work. Well it does and even better! I have no inflammation that I can tell since using the grounding sheet. I attribute getting 8 hours a night on the sheets versus 1 hour a day outside on my feet is the reason why. It works and works well. From what I have read the more hours you get grounding the better it works
Antwort des Inhabers
Dear Ryan, Thank you for sharing your experience with our grounding sheets. We're thrilled to hear that they've been helping with your stomach inflammation, especially during the winter months when outdoor grounding can be more challenging. You're absolutely right; the benefits of grounding can increase with more consistent use, and it's wonderful to hear that you're getting a full 8 hours of grounding with the sheets. We appreciate your feedback and hope the continued use of our products brings you even more relief and comfort. If you have any questions or need further assistance, please don't hesitate to reach out. Your well-being is important to us. Best regards, Grounding Official
Casey Nath
vor 6 Monaten
"So far we have been loving the sheets"
So far we have been loving the sheets! Definitely deeper sleep- I have always struggled with light sleeping. I sleep deeper and longer now. I thought maybe I was imagining it, but my husband agrees! By day 3 we both noticed a difference!
Great customer service as well! They respond right away and very helpful!
Antwort des Inhabers
Dear Casey, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you and your partner have been enjoying the sheets and experiencing a deeper and more restful sleep. We're also delighted to know that you've had a positive interaction with our customer service team. Providing prompt and helpful assistance is a priority for us. If you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure you have the best possible experience with our products. Best regards, Grounding OfficialGrounding Official
Grounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but a profound one.Kontakt
support@groundingofficial.com
+49-(800) 181-5728